Effective Date: 06/17/2021
Last Updated: 06/17/2021
What information does CURO collect?
What does CURO do with your personal information?
We collect your name, location, phone and email address if you provide it to us. We use this email address to provide you notices of files and investor related information that you requested. This email address is not used for any other purpose. Each email provides you an opportunity to unsubscribe and discontinue receiving any emails.
How We Respond to Do Not Track Signals
Our Site does not currently have the capability to recognize the various Do Not Track signals or mechanisms from different web browsers. For more information on Do Not Track please visit https://allaboutdnt.com.
How does CURO use my personal information?
CURO uses your personal information for the following reasons:
- Provide you with our Service;
- Maintain general communications with you about the Site and Service;
We may deidentify and aggregate data collected through the Service and use it for any purpose.
How does CURO protect my information?
We take reasonable administrative, technical, and physical security precautions to protect the personal information collected or maintained by us against loss, unauthorized access, and illegal use or disclosure. As examples, these measures include computer safeguards and secured files and buildings, among other things. We use encryption software to protect the security of individuals' personal information during transmission of such information through our Site (for example, the information provided by consumers when submitting an application to us for a loan product). Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
The Service is not intended for use by children. We do not knowingly collect personal information from children under the age of 16 years. Please contact us if you believe we may have unknowingly collected information about a child under 16 years of age, and we will take reasonable prompt steps to delete any such personal information.
California Privacy Rights
If you are a California Consumer, you have certain rights with respect to the collection, use, transfer, and processing of your “Personal Information”, as defined by the California Consumer Privacy Act (CCPA). CURO (“We”, or “Us”) reserves the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others. To exercise any of the rights below, please contact us via the contact information below. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
In the preceding 12 months, we have not sold Personal Information about consumers.
In the preceding 12 months, we have not sold Personal Information about children under the age of 16.
Right to Know About Personal Information Collected, Disclosed, or Sold
California consumers have the right to request that CURO disclose the Personal Information it collects, uses, and discloses about you to third parties. There are two types of Right to Know requests you can make:
- Right to Know (Abbreviated Request): If you make a Right to Know (Abbreviated Request), you will receive the following information about you:
- Categories of Personal Information collected in the past 12 months;
- Categories of sources from which Personal Information is collected;
- Business or commercial purpose for collecting or disclosing Personal Information; and
- Categories of third parties to whom Personal Information is disclosed for a business purpose.
- Right to Know (Specific Pieces of Information Request): If you make a Right to Know (Specific Pieces of Information Request), you will receive the following information about you:
- Specific pieces of Personal Information collected about you.
This information will be provided to you free of charge, unless CURO determines that your request is manifestly unfounded or excessive. You may request this information twice in a 12-month period.
Right of Deletion
You have the right to request that CURO and our service providers delete any Personal Information about yourself that CURO has collected from you upon receipt of a verifiable request. This right is subject to exceptions.
Right to Opt Out of the Sale of Information
California Consumers have the right to opt-out of the sale of Personal Information by a business that sells Personal Information. CURO does not sell any Personal Information of California Consumers.
CURO provides California consumers with the ability to submit requests through our telephone number and our email address. CURO must verify that the person requesting information or deletion is the California consumer about whom the request relates in order to process the request. To verify a California consumer’s identity, we may request up to up to three (3) pieces of Personal Information about you when you make a request to compare against our records. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in your request to verify your identity. CURO reserves the right to take additional steps as necessary to verify the identity of California consumers where we have reason to believe a request is fraudulent.
Consumers may use an authorized agent to submit their request. The authorized agent must be registered with the California Secretary of State and be authorized to submit requests on behalf of a consumer. If the consumer chooses to use an authorized agent and provides the authorized agent with written permission to allow them to submit the consumer’s request, the authorized agent should send a copy of the signed permission by the consumer to CURO. Failure to submit proof of signed permission may result in CURO denying the consumer’s request. CURO will require the consumer to verify his or her identity and directly confirm with CURO that the consumer has provided the authorized agent with permission to submit the request.
Right to Equal Service
CURO will not discriminate against you because you exercised any of your rights, including, but not limited to, by:
- Denying goods or services to you.
- Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
- Providing a different level or quality of goods or services to you.
- Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
California Employee and Applicants: Your California Privacy Rights
If you are an applicant for employment with CURO and you reside in California, you are entitled under the California Consumer Privacy Act (CCPA) to certain information regarding the personal information that CURO collects about you and how we use that information, at or before the time we collect such information.
Collection and Use of Personal Information
When you apply for employment with CURO, the company collects the following information from you in order to process your application:
- Email address
- Telephone number
- Employment History
- Background Checks (which may require Social Security Number, Date of Birth, Gender, and/or Race for verification and employment eligibility purposes)
CURO may also collect personal information such as salary and disability that an applicant voluntarily provides, but which is not required to be submitted.
CURO uses the personal information collected from you in order to process and evaluate your application for employment. If you become a CURO employee, the company will use the same information for Human Resource related purposes, including salary and benefits administration, performance review, travel and expense payment, disability payments, as well as legal or disciplinary purposes.
CURO does not sell personal information of applicants for employment or employees.
Companies related by common ownership or control. They can be financial and nonfinancial companies. CURO does not have any affiliates.
Companies not related by common ownership or control. They may be financial and nonfinancial companies. Non-affiliates include marketing companies which sell information for marketing purposes.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. CURO does not have any joint marketing partners.